Terms of Service

Last updated: September 5, 2026

1. Agreement to These Terms

By accessing or using xstitch.me (the “Service”), operated by Backwards Dog LLC (“we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

2. The Service

The Service is a cross-stitch pattern management application that lets you import images, convert them into stitchable patterns, match pattern colors to embroidery thread, and track your thread inventory at app.xstitch.me.

3. Accounts

To use the Service you must create an account with a username and email address. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us of any unauthorized use of your account.

You must be at least 13 years old to create an account or use the Service. If you are at least 13 years old but under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian.

4. Acceptable Use

You agree not to use the Service to:

• Upload content that infringes the rights of others, including copyright;
• Upload unlawful, harmful, or offensive content;
• Attempt to gain unauthorized access to the Service, other accounts, or our systems;
• Interfere with or disrupt the operation of the Service.

5. Suspension and Termination

We may suspend or terminate your account or access to the Service, in whole or in part, with or without notice, at any time, including if you breach these Terms (including the Acceptable Use rules above), if your use of the Service violates the law or the rights of others, or if we believe your use creates risk or legal exposure for us or other users. Where lawful and reasonably practicable, we will try to notify you in advance. We may also discontinue the Service, in whole or in part, at any time.

We will not be liable to you for suspending or terminating your access as permitted by these Terms. If your account is suspended or terminated, your content and personal information will be handled as described in Section 6 and in our Privacy Policy.

6. Your Content

You retain ownership of the patterns and images you upload to the Service. By uploading content, you grant us a limited license to store, process, and display it solely to provide the Service to you. We do not claim ownership of your content.

We retain your content and personal information only for as long as needed to provide the Service to you or as required or permitted by law. You may request deletion of your account, your content, and your personal information at any time by contacting us at [email protected]. Upon termination of your account, or at your request, we will delete your content and personal information, except where we are required or permitted to keep records to comply with the law, resolve disputes, or enforce these Terms. Our Privacy Policy explains how we collect, use, and retain your data.

7. Intellectual Property

The Service itself — including its software, design, and branding — is owned by Backwards Dog LLC and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse engineer the Service except as permitted by law.

8. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

9. Limitation of Liability

To the maximum extent permitted by law, Backwards Dog LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or related to your use of the Service.

To the maximum extent permitted by applicable law, the aggregate liability of Backwards Dog LLC to you arising out of or related to these Terms or your use of the Service, whether in contract, tort, or otherwise, will not exceed the amounts you have paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim (or zero, if you have paid us no amounts in that period).

10. Indemnification

You agree to indemnify and hold harmless Backwards Dog LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to (a) your use of the Service; (b) content you upload or otherwise provide through the Service; (c) your breach of these Terms; or (d) your violation of any law or the rights of any third party.

11. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will provide at least fourteen (14) days’ notice before it takes effect by posting the revised Terms on this page and by email to the address associated with your account. Non-material changes take effect when posted. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you may stop using the Service and request deletion of your account as described in Section 6.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Service will be resolved exclusively in the state and federal courts located in Denver County, Colorado, and each party consents to the personal jurisdiction and venue of those courts.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

14. Contact

Questions about these Terms may be directed to [email protected].